Apple has identified a critical problem with a “very small number” of 2018 MacBook Air laptops that requires the substitute of the main logic board, 9to5Mac reported on Sunday, citing internal documents from the company.
Based on 9to5Mac, the problem has been tracked down to “Retina, 13-inch, 2018 MacBook Air models with certain serial numbers,” with Apple Store and authorized repair staff instructed to exchange logic boards in the qualifying units totally free. Apple talked about in the doc that the issue has to do with “power” without going into further detail, the site wrote, through online searches show user reports of the affected models “not able to power on in any respect.” It’s not clear whether or not these stories essentially check with the problem at hand here, given the vague description.
Apple hasn’t yet listed the issue on its dedicated exchange and repair extension program website, although 9to5Mac noted it doesn’t always achieve this when there isn’t a large-scale problem with a product. The documents state that Apple will contact impacted customers instantly through e-mail and that the restore program will run for four years, whereas people who assume they’re experiencing the problem can go to an Apple Retailer or other licensed restore outlets for a look.
Apple has had a string of unfortunate issues with its laptops as of late. Earlier this month, it introduced a recall of some 15-inch MacBook Pros with Retina shows built between 2015 and 2017 because of battery issues that will trigger the models to “overheat and pose a fire security risk.” As Wired noted on the time, because the beginning of 2018, Apple had launched at least five restore or recall notices for its laptops, including the notorious MacBook keyboard issues, a battery alternative discover and a separate solid state drive alternative program for some 13-inch MacBook Professional (non Contact Bar) items, “Flexgate” display issues, and the aforementioned batteries that posed a fire risk.